We use BE to map your customers' journey and conduct a comprehensive service audit.
We focus on all three pillars of communication – thinking, writing and delivering the message – specializing in finding the best way to blend these elements together to convey a corporate communications approach that resonates with any intended audience. No matter what the communication channel, we help clients find their authentic voice so they can express what’s most important to them in the best way possible.
At Brainthinks, we have years of experience helping world-class organizations tell their stories and making those stories distinctive, consistent and memorable. At the heart of our approach is our ability to work closely with each client to identify the core issues and influencers, develop compelling messages and deliver them through the most relevant communications channels. We strive to create long-term relationships with clients, becoming trusted advisors along the way, and ultimately establishing practical and creative communications plans that set out:
Whatever the scope of our involvement, it always starts with thinking. We work closely with our clients to fully understand their goals and we create innovative ideas to help build their organizations and achieve their objectives. Once we have an idea or strategy that’s bold, original and true, we put these thoughts into words so our clients can share them in reports, speeches, or in print or online. We consistently succeed in helping clients engage, persuade and mobilize key stakeholders—within and outside their organizations.
We recommend nudges and other strategies to encourage customers to better decisions.
We use Behavioural Economics to take your product and services to the next level.
We test recommended nudges and create a measurable impact on ROI.